Here are some very simple concepts that will help you to quickly understand and start using our services:

Transcription Service Provider (TSP)

This is actually you. Typically you are a transcription service company or work from home transcriptionist.

You can manage everything regarding your Dic2Doc setup from our user friendly portal. To reach the portal just go to our website http://www.dic2doc.com and click the login option from the menu. To login, you would use your username and password created during signup and sent to you by email:

TSP: You
TSP Username : Your_username
TSP Password : Your_password

Inside the portal, you will be able to use a variety of screens and reports, each giving you accurate control and in-depth information about your setup. Some important features which can be used inside the portal are listed below:

Transcription Client Account (TCA)

A TCA represents your transcription customer such as a medical doctor, clinic or hospital, or a legal firm, etc. A TCA can contain one or more Dictators. Using your top level TSP login on the portal, you can go to "My Customers" section to manage your Transcription Client Accounts and Dictators. You get "Create Dictator(s)" button to create new dictators. Whenever you create new dictator(s), the process will guide you to allocate at least one service to each dictator. You get "Create New TCA" button to create new TCA. By default, new Dictators get added to a system generated TCA called "Default Account". You can click "View Dictators" to get a list of dictators in that TCA. Then for any dictator, you can click "Edit" to view/update any dictator details. From this same Edit dictator interface, you can click "Move Dictator to another TCA" button, to move that dictator to any other existing TCA. Thus you can conveniently group your Dictators under different TCAs For each TCA you can have a login (username/password), which can be passed on to your TCA, so that they can use the services from Dic2Doc portal. A TCA can login to the portal to use services and manage things related to all Dictators under that TCA.

TCA: DefaultAccount
TCA Username : TCA_username
TCA Password : TCA_password


Transcription Client Dictator (TCD)

For most of the Dic2Doc services, the end users are Dictators. For each Dictator you can have one or more services enabled.

Each Dictator is allocated a unique access code to be able to use our toll free dictation recording service. Each Dictator can be given a unique login (username/password) to use web portal services such as uploading hand-held audios or downloading transcribed documents.

To create new dictators, inside the portal, you can go to "My Customers > Manage TCAs & Dictators".

To manage which dictators use which services, you can go to "My Customers > Service Allocation to Dictators".